Terms

THIS AGREEMENT IS BETWEEN EACH USER (ALSO REFERRED TO HEREINAFTER AS CUSTOMER, MEMBER, CUSTOMERS, YOU AND/OR YOUR) AND STYLETAG, A SERVICE PROVIDED BY INTREPID ONLINE RETAIL PVT. LTD. (STYLETAG) REGARDING YOUR USE OF THE DOMAIN WWW.STYLETAG.COM, AND IS EFFECTIVE FROM 02-May-2011 FOR ALL USERS.


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This website (or domain or portal) is owned and operated by INTREPID ONLINE RETAIL PVT. LTD., a company registered under the laws of India, having its registered office at #20, 6th cross, 8th main, Vasanthnagar, Bangalore 560052. Unless stated otherwise, reference in these Terms of Use to the terms Styletag, we and us are to Intrepid Online Retail Pvt Ltd. This Terms of Use (agreement) informs visitors and customers of the rules and policies that govern this portal. We use the term "visitors" to include any person that accesses our portal at any point on the site for any amount of time, unless designated otherwise. Visitors are expected to follow any posted guidelines or rules.


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By accessing, registering yourself as a member, ordering from, or using any part of this portal, you agree that you have read, understood, and agree to be bound by the terms and conditions of this agreement in its entirety. This agreement applies to all orders which you place using this portal, and, unless otherwise agreed to in writing between you and Styletag, governs your use of the portal and the purchase of any product displayed or offered therein. If you do not agree to the terms contained in this agreement in its entirety, then you must not access or use any part of this portal. This agreement supplements (and is in addition to) the terms of our Privacy Policy and Terms of Service. Our Privacy Policy explains what Personal Data we collect about you when you use this portal, and you can view our Privacy Policy online by visiting the Privacy page. Please note that when you agree to be bound by the terms and conditions of this agreement in its entirety, you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.


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Styletag has taken every care in the preparation of the content of this portal, in particular to ensure that prices quoted are correct at the time of publishing and all products and services have been fairly described. All prices are displayed inclusive of VAT and all taxes. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display the colours, specifications and dimensions of items on the portal as accurately as possible. The colours you see will depend on the resolution of your monitor; we cannot guarantee that your monitor's display of any colour will reflect accurately the colour of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our portal without prior notice. To the extent permitted by applicable law, Styletag disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this portal. Styletag shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this portal. All products/services and information displayed on this portal constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions of this agreement. Styletag reserves the right to accept or reject your offer in part or in full.


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Use of this portal is available only to persons who can form legally binding contracts under the applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents etc. are not eligible to use this portal. If you are a minor i.e. under the age of 18 years, but are at least 13 years of age you may use this portal only under the supervision of a parent or legal guardian who agrees to be bound by this agreement. If you are under the age of 18 years, your parent or legal guardian may transact on your behalf. Styletag reserves the right to terminate your membership and refuse to provide you access to this portal if Styletag discovers that you are under the age of 18 years. The use of this portal or any part thereof is also not available to persons whose membership has been suspended or terminated by Styletag for any reason whatsoever. If you are registering as a business entity, you represent that you are duly authorized by the business entity to accept this agreement and you have the authority to bind that business entity to this agreement.


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Your Personal Data is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices. We will protect your Personal Data in accordance with our Privacy Policy. You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the username and password is kept confidential and secure. Please inform us immediately if you have any reason to believe that your username and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorised manner. If Styletag has reason to believe that there is likely to be a breach of security or misuse of this portal, we may require you to change your password or we may suspend your account without any liability to Styletag. Any materials, suggestions, ideas or comments sent to Styletag will be deemed non-confidential. By submitting any such materials, you are granting Styletag an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so. You also agree and confirm:
- To provide true, accurate, current and complete information about yourself as prompted by Styletag registration form or guest details form (Registration Data).
- To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Styletag has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with this agreement, Styletag has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the portal.
- That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost reasonably incurred by Styletag for return or redelivery shall be claimed from you and you shall be liable to pay such costs.
-That you will use the services and products provided by Styletag, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the portal.
- You will provide authentic and true information in all instances where such information is requested of you. Styletag reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Styletag has the right in its sole discretion to reject the registration and debar you from using this portal and or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services and products available on this portal and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this portal that the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale and invitation of offer included in the item's description.


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Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us. If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email within two working days to confirm that we have received your order, and confirm tentative shipping or delivery dates. All products that you order through the portal will remain the property of Styletag until we have received payment in full from you for those products. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure technology and will only use your information in accordance with our Privacy Policy and Terms of Use. Styletag offers the following methods for you to make payment for your order - credit or debit card, net banking and cash-on-delivery (COD). All card payments are through an encrypted secure mechanism subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. Where payment is by way of COD, your order, once verified and confirmed, will be processed for shipment within the time specified from the date of confirmation. You will be required to make a cash payment to our Courier Partner only at the time of delivery of your order but without opening the package. Please note that payment by way of cheque, demand draft, e-gift vouchers or the like will not be entertained or accepted. The maximum order value for COD delivery is Rs. 15,000. If we cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.


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Styletag reserves the right, at its sole discretion, to refuse to accept or cancel any accepted order for any reason. Situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card (Card) has been charged, the said amount will be refunded by way of a reversal of the transaction with the Card Issuer. We will seek authorization on your Card for the aggregate amount of the order placed by you. However, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfil, along with any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your Card from your Card Issuer, if not captured by us within the time period stipulated by our Banker, will not be captured / charged. If however such surplus amount is charged to your Card / bank account in error, we will refund the same as soon as the error is realized or brought to our notice, whichever is earlier. Styletag reserves the right to capture / charge your Card to the full or partial authorized amount for the concerned order. Where you have opted for payment by COD and your order is cancelled, we will notify you of such cancellation by e-mail within 7 working days of our decision to cancel your order.


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You may cancel the whole or part of your order by completing the Order Cancellation Form available on the portal. Cancellations will be accepted only if made within 1 day of your placing the order and subject to the condition that the products have not been despatched. If the request for cancellation of an order is accepted by styletag, the amount charged to your card will be refunded to you within a period of 10 working days from the date of cancellation. Styletag reserves the right to accept or reject requests for order cancellations for any reason.


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You inform us of your wish to return the product within 3 days of it being delivered to you and send the Returns Form along with the return. Also, ensure that the product reaches the above address within 21 days of it being delivered to you. Please make sure the tags are intact and attached to the product and the merchandise is packed and comes back to us with the original invoice. We will accept returns only in the case of defective product(s) or size mismatch (only applicable for Stitched Apparel & Footwear).

To initiate the return: Prepare your returns package in the original box/envelope, if you still have the same. In case you don’t, please pack the returns in a cardboard box of appropriate size and strength and wrap the box in a polythene sheet and seal it with cellophane tape. Please ship the returns package to:-

Intrepid Online Retail Pvt Ltd
#20, 6th cross,
8th main,
Vasanth Nagar,
Bangalore 560052

In case of returns, we will credit the amount you paid for the products as cash back into your Styletag Wallet. If you choose to exchange the item for a reason of size mismatch or receipt of a wrong item, you will be provided with a replacement of the item, free of cost. However, an exchange is subject to availability of the item in our stock.

Certain innerwear, cosmetics, socks, deodorants, perfumes, fashion accessories, hair accessories cannot be exchanged or returned. The list of items where the Returns Policy is not applicable includes:

  • Bra, Vests, Briefs, Trunks and Lingerie.
  • Unstitched Suit Pieces, Scarves and Stoles.
  • Anklets, Bangles, Earrings, Bracelets, Brooches, Earrings, Pendants, Necklaces and Rings.
  • Mittens, Socks and Wristbands.
  • Electronics, Watches, Sunglasses, Home Decor, Personal Care and Grooming.
  • Handbags, Wallets and Luggage.
  • All products under Clearance Sale.

Please do not return any products to Styletag before receiving an e-mail confirmation from Styletag for the same. In case you wish to return a product, write to us at support@styletag.com within 24 hours with attached photographs of the defect/quality issue you are facing. Once we verify the damage or manufacturing defect, our Customer Service team will e-mail you with the details on how to return the product.

All defective products are to be returned to Styletag in its original condition and original packaging with the invoice and all the tags attached to the product. Please return the product with the Return ID issued to you by the Customer Service team. Safe receipt of the defective product by Styletag is the sole responsibility of the customer.

In case you have purchased an item which has a free gift associated with it and you wish to return the item, please return the free gift as well.

We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Styletag.com

Product Disclaimer:

The details of the product or product specs (colour, size etc.) as mentioned on the website are only approximate values. Since products on the website are mostly designer made, hand woven or intricately crafted and sourced from different parts of the world, there may be variations in colour and embellishment of the actual product against that as shown on the website. This is due to the nature of fabric dyes, weather at the time of dyeing and differences in display outputs due to lighting, digital photography, colour settings and capabilities of computer monitors.


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Delivery charges and timelines vary depending on the type of products ordered, the product you select and the delivery address. Delivery will be to the address specified in your order. We shall provide details to enable you to track your order once it has been despatched. If you do not receive the package within 7 working days of our despatch intimation to you, please send us an email to support@styletag.com mentioning your order number. On receipt of your email, we shall follow up with our courier and logistics service providers and arrange delivery of your order within 2 weeks failing which we shall refund the amount paid by you. All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside India. Styletag reserves the right to define what can and cannot be delivered to which destination. We currently deliver across India. Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders. Please refer to the delivery and return section for more details. Purchases will be made in Indian Rupees. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.


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You agree, understand and confirm that the card details or other financial details provided by you for availing of our services and Products are correct and accurate and you shall not use any card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not stored by us; hence we are not liable for any card frauds. The liability for the fraudulent use of a card will be on you and the onus to 'prove otherwise' shall also be exclusively on you. All information collected by us shall be governed as per our Privacy Policy and Terms of Use.


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All reviews, comments, feedback, suggestions and ideas, disclosed, submitted or offered to Styletag through this portal or otherwise disclosed, submitted or offered in connection with your use of this portal (comments) shall be and remain the property of Styletag. Such disclosure, submission or offer of any comments shall constitute an assignment to Styletag of all right, title and interest in all copyright and other intellectual property in the comments. Styletag owns exclusively all such right, title and interest and shall not be limited in any way in its use, commercial or otherwise, of any comments. Styletag will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Styletag is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay you any compensation for any comments; or (3) to respond to any comments. You agree that any comments submitted by you to the portal will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the portal contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'. Styletag reserves the right (but not the obligation) to monitor, edit or remove any comments submitted to this portal. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify Styletag and its affiliates for all claims resulting from any comments you submit. Styletag and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.


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You agree to defend, indemnify and hold harmless Styletag, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Styletag or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this agreement.


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This agreement is effective unless terminated by either you or Styletag. You may terminate this agreement at any time by informing us in writing through by registered post or email sent to us from your email address registered with us that you no longer wish to be associated with or use this portal, provided that you discontinue any further use of this portal. Styletag may terminate this agreement at any time without notice, and accordingly deny you access to the portal, and such termination will be without any liability to Styletag. Upon the termination of this agreement by either you or Styletag, you must promptly destroy all materials downloaded or otherwise obtained from this portal, as well as all copies of such materials, whether made under this agreement or otherwise. Styletag\92s right to any comments shall survive any termination of this agreement. Any such termination of this agreement shall not cancel your obligation to pay for any order already placed through the portal or affect any liability that may have arisen under this agreement.


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This portal is provided without any warranties or guarantees and in an as is condition. The portal provides content from other Internet websites or resources and while we try to ensure that material included on the portal is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. Styletag will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the portal. This disclaimer constitutes an essential part of this agreement and does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. To the fullest extent permitted under applicable law, Styletag or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the portal, its services or this agreement. Without prejudice to the generality of the section above, the total liability of Styletag for all claims arising out of this agreement, whether in tort or contract is limited to the amount charged to you against the value of the products ordered by you. Styletag, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the portal or that the operation of the portal will be error free and/or uninterrupted. Consequently, Styletag assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the portal; and/or any interruption or errors in the operation of the portal.


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This portal uses encryption technology and security techniques to protect the information from access by unauthorized third parties. However Styletag cannot guarantee that the encryption technology will operate as intended or that a third party will not be able to access such information. We also do not guarantee uninterrupted or secure access to our system, as the operation of our portal can be interrupted by numerous factors outside of our control.


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If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Styletag with respect to the portal/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Styletag with respect to the portal/services. styletag\92s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.


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Styletag reserves the right to change these terms of service and by accessing or using the portal after such changes have been made, users agree to abide by such changes. All modified terms and conditions shall take effect immediately after posting to the portal. You agree and consent to any and all modified terms and conditions hereunder. This agreement may not be modified, amended, and/or changed by you in any manner. Furthermore, you agree that we may modify this agreement or discontinue our portal at any time and without notice and without any liability or responsibility to you.


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In the event any provision, clause, sentence, phrase or word hereof or the application thereof in any circumstances, is held to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of the remainder hereof, or of the application of any such provision, sentence, clause, phrase or word in any other circumstances.


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The failure by either party to enforce at any time any of the provisions of this agreement, to exercise any election or option provided herein, or to require at any time the performance of the other of any of the provisions herein will not in any way be construed as a waiver of such provisions.


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Any legal claim or dispute arising out of or relating to this agreement or our services shall be settled by binding arbitration in accordance with the Arbitration & Conciliation Act, 1996. The arbitration shall be conducted at Bangalore. The arbitration proceedings shall be in the English language.


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These terms of service shall be governed by and interpreted in accordance with laws of India as applicable in Karnataka and shall be subject to the jurisdiction of the courts of Bangalore in the State of Karnataka, India.


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Welcome discount of 50% is applicable on the first order. This discount CANNOT be clubbed with any other offer running on the website.
50% off is valid on a minimum cart value of Rs.9999. For a purchase above Rs.1999, a discount of FLAT 20% would be given. This offer is valid only on the first purchase. This includes cancellations as well.


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We are committed to protecting the origin and originality of intellectual property and if any deviations are found on the website, please bring it to the notice of care@styletag.com


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